Your pet is important to us. Because we care, we want to assure you that every effort will be taken to make your pet's visit as pleasant as possible. Occasionally, grooming can expose hidden medical problems or aggravate a current one. This can occur during or after grooming. If your pet is elderly, severely tangled or matted, they are at greater risk of injury, stress and/or trauma. All precautions will be taken. However, problems occasionally arise, during or after grooming, such as nicks, clipper irritation, and mental or physical stress. In the best interest of your pet, we request your written permission to obtain immediate veterinary treatment should it become necessary.